Last Updated: October 2026
Orchard & Opal (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy.1. Information We Collect
We collect information to provide you with a smooth shopping experience and to improve our services.
A. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information (processed securely by third‑party providers)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring URLs
This helps us improve site performance and user experience.
C. Cookies & Tracking Technologies
On our website, we may use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve marketing relevance
You can disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate with you about purchases, updates, or support
- Send marketing emails (only if you opt in)
- Improve website functionality and customer experience
- Prevent fraud and maintain security
- Comply with legal obligations
3. Email Marketing & Communications
If you subscribe to our newsletter or opt in during checkout, we may send:
- Promotions
- Product updates
- Seasonal announcements
- Event or market information
You may unsubscribe at any time using the link in any email.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
- Email marketing platforms
- Service providers who help operate our business
These partners only receive the information necessary to perform their services.
We may also disclose information if required by law, to protect our rights, or to comply with legal processes.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain accurate business records
- Meet legal, tax, or accounting requirements
Marketing data is retained until you unsubscribe or request deletion.
6. Your Rights
Depending on your location, you have rights to:
- Request corrections
- Request deletion
- Opt out of marketing communications
- Limit certain data uses
To make a request, contact us using the information below.
7. Security Measures
We take reasonable steps to protect your information, including:
- Secure servers
- Encrypted payment processing
- Limited internal access
- Regular monitoring for vulnerabilities
However, no online system is completely secure, and we cannot guarantee absolute protection.
8. Third‑Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent revision.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Orchard & Opal
Yorktown, Indiana
Email: admin@orchardandopal.com
Phone: 317-650-8478